Exchange
Any exchange must be processed by the you yourself through our Dashboard. If you require any shipping assistance from us you can write us at support@hankly.com with your order details. Our representative will help you out with the exchange process.
Return
Any return must be processed by you yourself through our dashboard. If you require any shipping assistance from us you can write us at support@hankly.com with your order details. Our representative will help you out with the return process.
We'll initiate refunds after the confirmation of the return from you and refund the amount to your customer's original mode of payment within 2-3 days and notify you about the same over your primary mode of communication.
Refunds
You can use your Dashboard to initiate refunds and we'll refund the amount to your customer's original mode of payment instantly that will be credited to their account within 2-3 days and notify you about the same over your primary mode of communication.
